Information & Support
Please read the following Terms and Conditions carefully. Your use of pogo-gps.co.uk and the purchase of products and services from it are bound to the following terms and conditions.
Buy with confidence
There are also now many companies selling Origin's on-line, however please be very careful to only purchase a Pogo unit from an authorised dealer.
We are an authorised Origin Pogo Internet dealer and being authorised means that the consumer is protected from stolen and counterfeit goods. Also only Authorised Dealers have the expertise to provide you with the best before and after sales service, so before making your purchase ensure that the site displays this logo.
How to buy?
You can order products and services from us in the following ways:
- Online via our website
- By calling our sales team on 0115 9596485 / 0845 076 7788
- By faxing a completed order form to 0115 9596486
- By sending a completed order form to:
TTW Partners Ltd
3-5 High Pavement
The Lace Market
Nottingham
NG1 1HF
Contact us via email:
info@pogo-gps.co.uk
Contact Us Via Skype
If you want to chat to us via skype you can contact us at 'TTW Partners'
You can chat to one of our sales teams either via the chat portal or by phone.
To download Skype click here
Security
We guarantee that all transactions made on this website are 100% secure. As a business we have invested an enormous amount of time and money making sure that this website is secure.
For all online credit card trabsactions we use Protx Payment service provider - Protx provide secure online credit card and debit card payment solutions for thousands of online and mail order businesses across the UK.
They have become the largest independent Payment Service Provider in the UK because our solutions offer our customers exceptional value for money without compromising on the level of service and functionality that we provide.
Our Anti-Fraud Technology: Note to would-be thieves: Credit card holder names, card security details and billing addresses are verified to reduce fraud. Anyone caught using a fraudulent credit card number will be prosecuted to the fullest extent of the law and full IP tracing systems are in use to reveal the identity of that person.
Terms of Sale
TTW Partners may cancel any sale and not supply products if it is reasonable to do so and may change or discontinue the availability of Products at any time at its sole discretion. If an Order is cancelled, any payment made for the Products will be refunded in full. This does not affect your Statutory Rights.
Prices
All our prices include V.A.T at 17.5% unless otherwise stated and are always shown in UK pounds.
We always try to make sure that our prices are accurate, but as we are only human, we do occasionally make mistakes. In the event of a mistake a member of our customer services team will contact within 24 hours.
Prices are frequently changed in order for us to remain competitive and we therefore reserve the right to change our prices without notice.
Price Match
Our policy is to beat or match any competitor's price where feasibly possible. This means that we will try to beat any competitor's price but can not guarantee this.
Delivery
All purchases made prior to 3.30 pm Monday - Friday will be processed the same day for Next Day Delivery.
All our products are shipped using the Royal Mail Next Day Special Delivery Service and are fully insured against loss and damage.
Delivery Charges
Delivery to UK Mainland is FREE on all purchase over the value of £50.00, unless otherwise stated.
| Country | Charge |
| UK | Over £50.00 = FREE |
| Europe / S Ireland |
£16.00 |
Returns and Faulty Goods
If you suspect your product to be faulty within 28 calendar days of purchase please contact us by email to obtain a Return Authorisation number. Outside of 28 days please refer to the manufacturer's warranty.
Returns and Non Faulty
In the unlikely event of you being unhappy with your purchase we do offer a 7 day money back guarantee on all of our products. Simply contact us to obtain a return authorisation number. The following conditions apply:
- Goods must be returned unused and in the original packaging
- We can not refund products that have been registered or damaged.
- Refunds can not be made for postal charges incurred by ourselves or by you
- A return authorisation number must be obtained prior to returning your product.
- Where products are not in the original condition a repackaging fee may apply.
- Please email to returns@pogo-gps.co.uk to obtain a 'Return Authorisation Ref Number'
Privacy
TTW Partners respect each site visitor's right to personal privacy. To that end, we collect and use your information in accordance with the following privacy policy.
- Is only used solely for order fulfilment and we won't use your information for any other purpose unless you specifically request that we contact you.
- On occasion we will notify those customers that opted to receive newsletters of product updates and special offers.
- We never give or sell your details to other agencies or companies.
- We operate in accordance with the data protection act.
